Phone & Message Forwarding

A cost of a full-time employee and managing their HR files can be stressful, we can aid to eliminate this factor and turn it into a benefit by mitigating the price while still maintaining highest level of customer service.

You can get a lot of callers that want to find out details that you want to keep private about your workers and we understand that security and confidentiality cannot be compromised when it comes to holding personal and professional information.

We can ensure your data is safe and only information that you would like to make public will be provided to callers. A service which you can rely on and do not have to think about- especially if you have planned or spontaneous office outings and need that extra support knowing that your calls are covered by a professional.

What is included within the service?

• Your own phone line
• Bespoke message
• Set-up of numbers is dealt with on your behalf
• Auto message can be arranged on Public holidays
• Option for calls to be transferred to multiple points of contact

You will have a dedicated phone line which the Receptionist will answer with your company’s name and with a bespoke message, taking a professional approach to meet your requirements. We can provide a local area code (0207, etc.) or a national, regional area code (0845, etc.) unique to your business to impress your clients.

Why use a virtual phone answering service?

• Never miss a business opportunity
• Time saving
• An extra pair of hands when your lines are busy
• Reliable service
• Without a commitment to HR
• Secure and confidential
• Cost efficient

More Group transfer calls through to the instructed relevant parties to make sure all enquires are handed over and all your client enquires are attended. We can guarantee all nuisance calls are filtered out, so you do not have to spend time dealing with them.

We offer a highly tailored and flexible service with a friendly, UK based Receptionist as the first point of contact. Trained as per your instructions, callers will know their call has been taken by a professional representative of your company.

What can More Group do for you?

• Manage and organise your calls as per specific instructions
• Take reference from your travel diary
• Always notify you with an email if a call cannot be put through

A virtual PA will manage and organise your incoming calls and voice your company’s attributes. You can provide a diary of when you or your colleagues will be travelling, and specific information can be passed on to clients.

If a call cannot be put through then, a message will be taken and emailed with contact details of the caller, and what the call is regarding therefore you will always be on top of everything.

How More Group can help

More Group provides a professional phone answering and message forwarding service from our Head Office in Central London.

Our specialists can set-up your dedicated phone line which the Receptionist will answer with your company’s name and with a bespoke message, taking a professional approach to meet your requirements.