VAT Refund for Individuals

VAT Refund Services For Individuals

If you are a visitor to the EU, you may be able to claim back the VAT proportion on the goods and services that are purchased abroad. Many goods and services contain an inclusion of VAT that can be refunded. The complexities for completing the return yourself can put many individuals off, however, MoreGroup can complete this for you thanks to our experts.

Who is a visitor?

Any person who permanently or habitually lives in a country outside the EU.

If you are living in an EU country for a defined period of time for a specific purpose, but your permanent home is outside the EU and you are not intending to return to the EU in the immediate future.


An EU citizen permanently living in a non-EU country.

Fashionable Lady at Airport

How can the VAT be refunded?

It can be complex and time-consuming to retrieve the VAT refund. Claiming your VAT refund can be easy with the support of More Group facilitating the process.

We deliver dedicated support to our corporate and private clients, giving them utmost benefit out of their VAT refunds on their purchases.

To ensure you have peace of mind, we take care of the entire process, talking on behalf of you to government tax agencies, to claim your tax back.


We offer a transparent, efficient approach to recover foreign VAT in a cost-effective manner.

What can be

claimed back?

When you buy merchandise, goods and services in EU countries, what you take home is considered an export. You are then entitled to get back the VAT inclusion in the price as a refund. Not all goods and services fall within the VAT Retail Export Scheme however many do.

Here is a list of categories of goods and services which VAT can be refunded:

  • Employee travel and accommodation

  • Service charge from suppliers

  • Co-location costs

  • Import VAT from goods imported across borders

  • Clinical trains

  • Local purchase of goods

The VAT on many goods and services in the EU range from 15-25% on the price of the purchase which is a significant amount spent on refundable tax.

How we can help you

Please do not hesitate to consult one of our specialised tax consultants to help claim back your VAT. There are very few things we require from your end.


We will need to simply complete the following:

Register you interest with us

Completed Letter of Engagement provided by More Group

VAT receipts for the goods and expenses from your trip

Looking for a VAT Specialist?

Discuss your needs in detail with our VAT Specialists today!

Call Us on +44 (0)20 7648 8950